SPONSOR: Suzanne Jones, Contract Manager -Cushman & Wakefield
Samantha Mihaly has over 13 years of experience with the growing Cushman & Wakefield business, primarily engaged with the Operations Centre. Her introduction to facilities management started as a Technical Advisor for the day-to-day management of reactive maintenance requests. Throughout her journey Samantha has fulfilled roles including, administration, escalation management, Operations Centre project management and more recently transferred into the Transitions and Transformation House, as an Operational Capability Advisor. Samantha engages with internal and external stakeholders to align client requirements with Cushman & Wakefield structures, to enable the Operations Centre to deliver a quality reactive maintenance service and transform that service throughout the duration of the client relationship. In ensuring a work-life balance, Samantha is also a part-time professional artist working in the medium of glass.